DHgate tracking is an essential tool for customers who want to monitor their orders from China. Our tracking tool allows you to follow your package through each stage of the shipping process.

Simply enter your DHgate tracking number in the tool above to get real-time updates on the location and status of your order.

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About DHgate

DHgate is a leading online marketplace that connects buyers from around the world with sellers in China. Since its inception in 2004, DHgate has grown to offer a vast array of products, from electronics to fashion, catering to millions of customers globally.

The DHgate tracking system provides transparency and assurance by enabling customers to track their shipments easily, whether it’s through ePacket, China Post, or other logistics providers.

DHgate Tracking Stages Explained

DHgate tracking can sometimes be confusing, especially when tracking information is displayed in Chinese or when there are various stages of shipping. Here’s a brief explanation of what to expect:

• Order Processing: After you place an order, it enters the processing stage, where the seller prepares the item for shipment.
• Shipped: Once the package leaves the seller’s warehouse, it’s marked as shipped. This is where your DHgate tracking number becomes active.
• In Transit: Your package is on its way to your country. During this stage, tracking information might be in Chinese, which you can translate for better understanding.
• Customs Clearance: The package goes through customs clearance in your country, where it might take some time, depending on local regulations.
• Out for Delivery: The final stage where your package is handed over to the local delivery service and is on its way to your address.
• Delivered: Your package has arrived at its destination.

Common Issues with DHgate Tracking

• Tracking Number Not Working: If your DHgate tracking number isn’t working, it may be due to delays in the system updating. Try checking again later.
• Tracking Says Returned: This could indicate that the package was returned to the seller due to an issue with the shipping or delivery address.
• Tracking in Chinese: If the tracking information is in Chinese, you can use online translation tools to understand the updates.

Contact DHgate

Service	Contact Details
Customer Support	DHgate Support Page
Email	[email protected]
Phone	+86 10 8202 8870